Managing a Subscription

Gareth Casey Updated by Gareth Casey

If you have purchased an annual subscription to use Video Converter, there are two ways you can manage it - you can either login to your Flashback account or you can manage it via your payment portal at 2Checkout.

If you need to update payment details, please log in using the 2Checkout method.

Managing via your Flashback account

To manage your subscription via your Flashback account, go to https://account.flashbackrecorder.com/Login.aspx.

If this is your first time logging in, click Create an Account and then enter the email address used to order. You will then be sent a login link to create a password and then access your account.

When logged in, you can:

  • View your license key
  • Cancel or renew your subscription
  • Check the expiration date of your subscription
  • Manage which PC your subscription is currently registered to.

Managing via 2Checkout

To manage your subscription via 2Checkout, go to https://store.flashbackrecorder.com/myaccount/.

If this is your first time logging in, you will need to enter either the email address used to order or the order number and you will then be sent a login link to access your account. (Once you have this to access your account, you can add a password to your account to login using that instead of the email link by going to the Manage Password tab)

When logged in, simply go to the My Products tab to manage your subscription. From there you can:

  • Cancel or renew your subscription
  • Check the expiration date of your subscription

If you need to update your payment details ahead of a renewal, you can do that by going to the Payment Methods tab.

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